This is a communication from a debt collector. This is an attempt to collect a debt, and any information obtained will be used for that purpose.
Make a payment
Set up a one-time or scheduled payment through the consumer portal.
Dispute or request information
Submit a dispute or request validation documentation for your account.
Complaints and feedback
File a complaint, request escalation, or send feedback to our compliance team.
Consumer resources
Read FAQs, your rights under the FDCPA, and how to recognize legitimate communications.
What to expect when you contact us
- A representative will verify your identity using limited account information.
- You will be informed of the current balance and creditor name.
- Available resolution options will be reviewed with you.
- You may request written validation of the debt at any time.
- You may set communication preferences or ask that we contact your attorney if you are represented.
How to verify this communication is legitimate
You may call [PHONE] directly during [HOURS] to confirm any letter or call you have received from State Entity Recovery Group. A representative can verify the reference number printed on your notice, the creditor name, and the current balance.
We will never request payment by gift card, cryptocurrency, wire transfer, Cash App, Venmo, or Zelle. If you are asked for any of those, contact us immediately.